What syncs

HiBob connects under HR & people. You get organizational structure for team-scoped views, plus absence data on the Absences page. Connection uses a HiBob service user ID and token (Basic Auth), not a browser OAuth flow.

Data syncs on a schedule after the first successful connection.

Credentials

In HiBob, create a Service User under Settings → Integrations → Service Users and copy the ID and token.

The service user needs:

• View on the people field categories you want synced (at minimum: root/work fields for name, email, title, department, and manager)
• People’s data → Time off → See who’s out today → See who’s out

Assign a permission group that covers both before you connect.

If fields are missing from the org chart later, the service user probably lacks category permission. HiBob omits unauthorized fields without warning (the API still returns 200 OK).

Setup

1. Create the service user in HiBob and note the ID and token.
2. Settings → Integrations → Connect on HiBob.
3. Enter Service User ID and token. Pick Production or Sandbox if your tenant uses api.sandbox.hibob.com.
4. Test connection, then Save.
5. Run Sync now and wait until org chart and absences show up.

Disconnect

Remove HiBob under Settings → Integrations. Sync stops. Imported org and absence data may stay in the workspace until you clear or replace it.